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error getting documents from mendeley
Hi Christian
Once more, Bibase is refusing to get my library from mendeley:
http://bibbase.org/service/mendeley/6d353feb-efe4-367e-84a2-0815eb9ca878
I get the error :
"error getting documents from mendeley"
and embedded php doesn't display anything
Any idea why ?
Best
Walter
Answer
![](/s/cache/9f/de/9fde3bc085968e81d3666d4e5b0a4a4c.png)
Hi Walter,
This usually means that mendeley has rejected the authentication token it once gave to bibbase in your name. You may need to re-authenticate bibbase with them. You can do that by clicking this link: http://bibbase.org/service/mendeley.
You may need to update your php code afterwards with the new mendeley id you will get (the one that is currently 6d353feb-efe4-367e-84a2-0815eb9ca878), or maybe mendeley will reuse the same one.
Please let me know if that doesn't work or doesn't change anything.
Sorry about the hassle.
![](/s/cache/9f/de/9fde3bc085968e81d3666d4e5b0a4a4c.png)
Awesome! Good to know that works.
Mind if I make this question public so others who may run into the same issue can find it?
![](/s/cache/e9/cc/e9cc63d4ed66d18fa4d1520b012294cb.png)
I have the same problem when accessing my embedded library from chrome. In Internet explorer, this works ok. I re-authenticated once and updated al links (although they are the same as before). It works with only one group, but not the other two.
Is it normal I have to re-authenticate with mendeley every time I visit http://bibbase.org/service/mendeley ?
**EDIT: I've gotten it to work after refreshing the generated page. Seems like that soveld the problem.
Customer support service by UserEcho
Awesome! Good to know that works.
Mind if I make this question public so others who may run into the same issue can find it?