Under review

Error retrieving bibtex file.

Yvette 5 years ago updated 5 years ago 2

I am trying to generate a BibBase page from a Zotero group, but I get the following error message:

BibBase: Error retrieving bibtex file.
Request was:

{ 'User-Agent': 'bibbase' }

I saw someone else posted this question 2 years ago, but there were no answers. Anyone have an idea of what went wrong and how to fix it now? 

Under review


just renders a page that says "Forbidden". So this is not a BibBase error. I assume the key is just not correct. Was this link provided to you by BibBase after you followed the steps to connect to Zotero? Those steps are still working for me.


If the key is correct then maybe the group you are trying to use is private or similar?

Thank you for the quick reply! This is indeed the link provided by BibBase by following the steps to connect to Zotero. The key is the same one as the one I see when opening the group in Zotero. The group is public as well. The only thing I can think of is that I am not the owner(/manager?) of the group, but then for other Zotero groups I am not the owner of it does work. Is there any other setting or similar that I might have missed?